Privacy Policy

Our Commitment to Privacy

Your privacy is important to us. SlimCare Solutions, A Physician Assistant Corporation, respects your privacy and complies with HIPAA (Health Insurance Portability and Accountability Act), as well as all applicable federal and state laws and regulations regarding any personal information we may collect about you, including across our website, https://slimcaresolutions.com, and other sites we own and operate.

This Privacy Policy explains how we collect, use, and safeguard your personal information and protected health information (PHI).

Information We Collect

Information we collect falls into two categories:

1. Voluntarily Provided – Information you knowingly provide, such as name, contact details, and health-related information.
2. Automatically Collected – Information your device shares, such as IP address, browser type, location data, and usage activity.

We may also log technical errors or device data to improve user experience.

Protected Health Information (PHI)

As a healthcare provider, we may collect, use, and disclose your PHI for:

• Providing medical treatment and healthcare services.
• Coordinating with licensed pharmacies to process and deliver prescriptions.
• Billing and payment purposes.
• Healthcare operations, including quality reviews and staff training.
• Compliance with federal and state law.

We will not share your PHI without your written authorization unless required or permitted by law.

For information on how we use and protect your health information, please review our HIPAA Notice of Privacy Practices.

Your Rights Under HIPAA

You have the following rights regarding your PHI:

• Access – Request copies of your medical or billing records.
• Amendment – Request corrections to inaccurate or incomplete information.
• Restrictions – Request limitations on use or disclosure of PHI.
• Confidential Communication – Request secure or alternative communication methods.
• Complaint – File complaints with SlimCare Solutions or the U.S. Department of Health & Human Services if you believe your privacy rights have been violated.

Collection and Use of Information

We may collect and use your personal information to:

• Deliver products and services.
• Provide healthcare consultations.
• Communicate with you about your care.
• Conduct analytics and improve services.
• Meet legal obligations.
• Ensure security and fraud prevention.

We do not knowingly collect information from children under 13.

Disclosure of Information

We may disclose information to:

• Licensed pharmacies that we collaborate with.
• Service providers (e.g., IT, analytics, marketing).
• Courts, regulators, or authorities as required by law.
• Affiliates and employees under confidentiality agreements.

We also use trusted third parties such as Google Analytics, Google Tag Manager, and Mailerlite.

Security of Your Information

We use commercially acceptable methods to safeguard your data against loss, theft, unauthorized access, or disclosure. However, no online system is 100% secure.

You are responsible for safeguarding your own account credentials.

Retention of Information

We retain your personal information only as long as necessary for the purposes described or as required by law. Once no longer needed, we securely delete or anonymize data.

Cookies and Tracking

We use cookies and tracking technologies to improve your browsing experience. You may disable cookies in your browser settings, but some features may not function properly.

U.S. State Privacy Law Compliance

This policy complies with California (CCPA/CPRA), Colorado, Delaware, Florida, Virginia, and Utah privacy laws. Residents of these states may have additional rights, including the right to access, delete, or restrict personal information.

Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity, in accordance with this policy.

Pharmacies That We Work With

SlimCare Solutions works with licensed pharmacies to fulfill prescriptions.

For transparency, you can view the list of our current pharmacy partners and their contact information here:

View Our Pharmacy Partners